Store Covid Guide 

We remain committed to providing a safe shopping experience for all. 

Supply of fresh air (ventilation) naturally (through open windows, doors or air vents) and mechanically (air conditioning) is in place to help reduce the risk from aerosol transmission.

  • Face coverings are worn with all visitors. 
  • Regular hand washing and use of hand sanitiser is required throughout the day – especially before, during and after payment/bagging exchange with each client.
  • As our boutique is a small enclosed space, we kindly request a limit of one party in-store at a time.
  • Hand sanitisers are provided within the shop.
  • During busy times we may ask you to wait a few moments before entering, to allow us to complete routine sanitising between visitors.
  • As part of our cosmetics hygiene practices, product testers/display items are disinfected between each visitor and, if required, quarantined for 72 hours.
  • Cosmetics hygiene practices: Perfumes are spritzed onto an individual fragrance blotter. Oils, liquids and other products are dispensed into disposable pots and other single-use measures are provided on sanitised plates. 
  • As part of standard hygiene control practices, routine cleaning is ongoing throughout the day.
  • All surfaces are cleaned and disinfected on a regular schedule and also after touching or cleaning. This includes products and items on display, electronic equipment, phones, keyboards, light switches, shelves etc.
  • Time is also allocated for routinely cleaning between each visitor.  It is our priority to disinfect surfaces touched most frequently, especially high contact surfaces such as payment station, card payment machine, store door handles and door bell.
  • In addition to cleaning and strict sanitisation measures, items are also quarantined for 72 hours when required.

Card Payment Terminal: Card payment terminal is sanitised regularly and always before/after Chip & Pin usage.

Contactless Payments: Card terminal payments can be processed for purchases up to £100. Contactless terminal payments can also be processed with Apple Pay and Google Pay.

Card Payment By Link: A secure link is sent from the card terminal to your phone as a text or to your email address. Processed in a few minutes, you simply click on the link in the text or email to enter your card details.

Card Payment By PayPal QR Code: If you are a PayPal App user our card terminal will generate a QR code for you to scan with your phone. This completely touch-free payment process is super quick and the QR code is unique to your purchase.

 

NB: All payment methods are secure and we do not retain your card details with any payment method. 

 

Updated 29th October 2022.

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