At Your Service

Ancienne Ambiance in Chelsea Green

Opening Hours & Store Services

Enjoy complimentary soaps and exclusive packaging with every purchase.

Opening Hours


Monday 1st to Friday 5th

10am – 5pm

Monday 22nd to Friday 26th

10am – 5pm

Tuesday 30th 10am – 5pm 

Wednesday 31st 10am – 5pm 

Customer Care

The easiest way to contact us is via LIVE CHAT at this link  

Customer Care Email:

Store Email:

Customer Care Telephone:

+44 (0) 20 7117 2577

Business Enquiries: at this link

Shop By

Visit our Chelsea boutique via video call from wherever you are in the world or book a private in-person shopping experience.

Appointments are tailored to suit your needs and one-to-one with an expert member of our team, whether you’re shopping our latest arrivals, something you’ve spotted on Instagram, a fragrance refresh or gorgeous gifts.

By Appointment: Book Here


Enjoy same-day availability of your Click & Collect purchases Monday to Saturday.

Simply place your order online, select Click & Collect at checkout and book your same-day, next day or named day collection time. Learn More

PERSONAL SHOPPING: Place your order directly with our expert team and we can arrange special handling and delivery to any destination. Learn More

Ancienne Ambiance

Visit Us

Ancienne Ambiance London 3 Cale Street Chelsea Green SW3 3QT

3 Cale Street, Chelsea, London, SW3 3QT

The Ancienne Ambiance boutique is located in Chelsea Green.

A hidden gem moments from Kings Road and Sloane Square, it is home to the finest independent shops, restaurants and cafes in the heart of Chelsea.

Nearest Tube:  Sloane Square and South Kensington

“A treasury of beautifully-scented treats” – The Beauty Shortlist

“A visit to the iconic Ancienne Ambiance flagship is a must”The Good Web Guide



London Delivery

We deliver across London by courier, Monday to Sunday. 

Whether you require same-day, next day or named day delivery, simply place your order online and choose your date/time slot from our London Delivery options at checkout.  

Learn More

Local Delivery

Local Delivery: Kensington & Chelsea

A complimentary service delivered by one of our personal shoppers Monday to Friday, simply select Local Delivery at online checkout.

Learn More

Covid Store
Safety Guide

Our boutique is a small enclosed space. We thank you for wearing a face covering to ensure a safe shopping experience for all.   

Our Store Safety Guide details all the steps we take against COVID.

Learn More

Shopping Events
& Trunk Shows

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Be the first to know about product launches, events and all things Ancienne Ambiance. Plus, you’ll receive subscriber-only offers!

Sign-up now at this link and enjoy £10 off your first order.