At Your Service

Ambiance London - In The Heart Of Chelsea

Opening Hours & Store Services

Enjoy complimentary soaps and exclusive packaging with every purchase.

Opening Hours


Monday 10am – 5pm

Tuesday to Friday 10am – 6pm

Saturday 10am – 5pm



HOLIDAY CLOSURE: From Saturday 23rd December – Tuesday 2nd January inclusive.

Need help? Message us

By Appointment

Experience Luxury At Its Finest

Book your private shopping experience, fragrance consultation or visit our Chelsea boutique via video call from wherever you are in the world.

Appointments available within and outside opening hours.

Book Here

Store Collection

Buy Online Pick Up In-Store

Enjoy same-day Click & Collect Monday to Saturday.

Select Store Collection at checkout to book same-day, next day or named day pick up.

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Personal Shopping

Place your order directly with our expert team.

We’ll prepare your order for store collection or arrange your delivery to any destination. 

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The Boutique

Ambiance London

Ancienne Ambiance London store front at 3 Cale Street in Chelsea. The window features a mural of a red ribbon in the shape of a Christmas tree. Ambiance London Christmas gifts are showcased below.

3 Cale Street, Chelsea, London, SW3 3QT

The Ambiance London boutique is located in Chelsea Green. A hidden gem moments from Kings Road and Sloane Square, it is home to the finest independent shops, restaurants and cafes in the heart of Chelsea.

Nearest Tube:  Sloane Square and South Kensington

“A treasury of beautifully-scented treats” – The Beauty Shortlist

“A visit to the iconic Ambiance London flagship is a must”The Good Web Guide




London Delivery
by courier

We deliver across London zones 1, 2 and 3 by Courier Monday to Sunday

Whether you require same-day, next day or named day delivery, simply place your order online and book your London Courier date/time slot at checkout.

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Complimentary Local Delivery

Free Local Delivery Monday to Friday

A complimentary service within Kensington & Chelsea, delivered by our personal shoppers Monday to Friday (excluding UK holidays/closure).

Offered on orders over £20, book your Local Delivery date/time slot at online checkout.

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Special Events & Trunk Shows

Become a part of the AMBIANCE Club

Subscribe to our newsletter and unlock exclusive benefits.

You’ll receive special offers, personalised rewards, invitations to exclusive events and more.

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Covid Store
Safety Guide

Our boutique is a small enclosed space and we remain committed to providing a safe shopping experience for all.

Our Store Safety Guide details all the steps we take against COVID.

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An iconic Ancienne Ambiance London purple gift box. Tied up with signature purple satin and gold foil ribbon, the gift box is about to be unwrapped.

Become a part of the AMBIANCE club

Unlock your exclusive benefits

Plus, for a limited time, receive 10% OFF your first purchase when you spend £60/$75. 

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