At Your Service

Ancienne Ambiance in Chelsea Green

Opening Hours & Store Services

Enjoy complimentary soaps and exclusive packaging with every purchase.

Opening Hours
July 2022

Monday to Friday 10am – 6pm

NB: Friday 15th July 10am – 5pm

By Appointment: Available within and outside of opening hours, Book Here

Boutique Location:

 3 Cale Street, Chelsea

London SW3 3QT

Boutique Email:


Shop By

Visit our Chelsea boutique via video call from wherever you are in the world or book a private in-person shopping experience.

Appointments are tailored to suit your needs and one-to-one with an expert member of our team, whether you’re shopping our latest arrivals, something you’ve spotted on Instagram, a fragrance refresh or gorgeous gifts for loved ones.

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Enjoy same-day availability of your Click & Collect purchases Monday to Saturday.

Simply place your order online, select Click & Collect at checkout and book your same-day, next day or named day collection time. Learn More.

PERSONAL SHOPPING: Place your order directly with our expert team and we can arrange special handling and delivery of your purchases to any destination. Learn More

London Delivery

We deliver across London by courier, Monday to Sunday. 

Whether you require same-day, next day or named day delivery, simply place your order online and choose your date/time slot from our London Delivery options at checkout.  

LOCAL DELIVERY – Kensington & Chelsea: A complimentary service delivered by one of our personal shoppers Monday to Friday, simply select Local Delivery at checkout.

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Customer Care

The easiest way to contact us is via Live Chat at this link.

You can also use our Live Chat support when you see the icon, located bottom right of screen. 


Telephone: +44 (0) 20 7117 2577

Business & Press Enquiries: at this link.

Covid Store
Safety Guide

Our boutique is a small enclosed space. We thank you for wearing a face covering to ensure a safe shopping experience for all.   

Our Store Safety Guide details all the steps we take against COVID, including team hygiene, routine cleaning measures.

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Card Payments

In keeping with hygiene and safety practices, we encourage contactless payments in-store. 

We offer several options for contactless processing, including Apple Pay and PayPal.

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Shopping Events & Trunk Shows

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Ancienne Ambiance

Visit Us

Ancienne Ambiance London 3 Cale Street Chelsea Green SW3 3QT

3 Cale Street, Chelsea, London, SW3 3QT

The Ancienne Ambiance boutique is located in Chelsea Green.

A hidden gem moments from Kings Road and Sloane Square, it is home to the finest independent shops, restaurants and cafes in the heart of Chelsea.

Nearest Tube:  Sloane Square and South Kensington

“A treasury of beautifully-scented treats” – The Beauty Shortlist

“A visit to the iconic Ancienne Ambiance flagship is a must”The Good Web Guide