/  Privacy Policy

Privacy Policy

AncienneAmbiance.com maintains this website and is committed to protecting your privacy. Any personal information collected on this website will be treated confidentially and dealt with in accordance with this Privacy Policy. Your details may also be added to our database. We adhere to the strictest of standards in safeguarding any information you choose to give us.

This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information. By registering or purchasing on this site you agree to receive occasional communications from AncienneAmbiance.com. If you do not wish to receive such emails you may advise us at any time.

Why we process your personal data

We process your personal data primarily on the basis of Legitimate Interest as a business, but only if necessary for the purpose we collected it for. We will also process data on the basis of contractual and transactional obligation where necessary. We may process your data for:

*Sales and marketing activities such as calls, emails and other types of communications
*Understanding how you interact with the website and social media
*Account activity such as, email, written and verbal communications and agreements
*Financial activity, such as billing communications
*To perform obligations under a contract with you or a business you may work for

We will only store your data, for as long as we need it to undertake any of the processes listed above.

What are cookies?

This website uses cookies to collect information (Cookie Policy). Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses this website. The cookies are essential to the effective operation of the website. Cookies are also used to tailor the products and services offered and advertised to our users, both on this website and elsewhere.

Information collected

Some cookies collect information about browsing and search behaviour by people who access this website via the same computer or device. This includes information about pages viewed, search terms used and the user journey around a website. It does not, however, use cookies to collect or record information on users’ name, address or other contact details. Ancienne Ambiance is able to use cookies to monitor individual user browsing and search behaviour but third parties are not able to identify users using cookies.

Who sets the cookies?

The cookies stored on your computer or other device when you access this website are set by Ancienne Ambiance, and suppliers who partner with Ancienne Ambiance to help deliver a high quality website and other third parties.

Some cookies are set by or on behalf of Ancienne Ambiance and are necessary to enable users to navigate throughout the website.

Cookies may also be set by third parties.

Google Analytics & Adwords is used throughout the site to capture information regarding search terms, none of these third parties collect any personal data from which they would be able to identify individual users.

What are cookies used for?

The main purposes for which cookies are used are:-

For technical purposes essential to effective operation of website, particularly in relation to on-line transactions.

To drive Ancienne Ambiance’s marketing, particularly banner advertisements and targeted updates which are explained in more detail elsewhere in the Privacy Policy.

It is up to Ancienne Ambiance to collect information about the browsing and search habits and activities of users, including to monitor the success of websites, campaigns, competitions etc.

Disabling cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use.

What happens if I disable cookies?

This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off. If you only disable 3rd party cookies you will not be prevented from making purchases on this site.

Data sources

Other than the aforementioned ways of obtaining data (form fills on the website, cookies, verbal and written) we may obtain information about you from third party sources, such as public databases, data service companies, social media platforms, third party data providers and our joint marketing partners. We take steps to ensure that such third parties are legally permitted or required to disclose such information to us.

Examples of the information we may receive from other sources include: demographic information, device information (such as IP addresses), technology usage, location, email address, contact number, technographics, and online behavioural data (such as information about your use of social media websites, page view information, and search results and links). We use this information, alone or in combination with other information (including Personal Information) we collect, to enhance our ability to provide relevant marketing and content to you and to develop and provide you with more relevant products features, and services.

Who will see your data 

Your data will only be seen and used by employees of Ancienne Ambiance. We operate a role-based access policy for personal data. What this means, is that an employee will only have access to personal data, if they need that access to do their job. We do not share the personal data of prospects or clients with any third parties.

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.


No financial transactions are run through this website. However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal data (name, address, email address, phone number) that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition we recommend that you take the following security measures to enhance your online safety:

Keep any account passwords private. Remember, anybody who knows your password may access your account.

When creating a password, use at least 8 characters. A combination of letters and numbers is best. Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password.

Avoid using the same password for multiple online accounts.

Spoof/False Emails

We will never ask you to confirm any personal information or details via email. If you receive an email claiming to be from Ancienne Ambiance asking you to do so, please ignore it and do not respond.

Your Rights

You have the following rights:

The right to ask what personal data that we hold about you at any time, subject to a fee specified by law (currently £10);

The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and

The right to opt out of any marketing communications that we may send you.

If you wish to exercise any of the above rights, please contact us using the contact details specified below. However, if you wish to unsubscribe from e-mail marketing communications that we send you, you can most easily do this by clicking on the unsubscribe link at the top and bottom of any e-mail newsletter we have sent to.

Third Party Sites

This Website contains links to other websites operated by third parties (including microsites, described above). Please note that this privacy policy applies only to the personal data that we collect through this Website and we cannot be responsible for personal data that third parties may collect, store and use through their website (including microsites). You should always read the privacy policy of each website you visit carefully.

Updates To This Policy

This privacy policy was last updated in January 2021.  Please check back regularly to keep informed of updates to this privacy policy.

Contact Us

If you have any questions, please contact Ancienne Ambiance by email:  [email protected]

Terms & Conditions

Below is the list of terms and conditions for use of this website. If you have any questions or issues regarding the website, please contact Ancienne Ambiance as specified above.

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. User License

Permission is granted to temporarily download one copy of the materials (information or software) on Ancienne Ambiance’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Ancienne Ambiance’s web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Ancienne Ambiance at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Ancienne Ambiance’s web site are provided “as is”. Ancienne Ambiance makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Ancienne Ambiance does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site. All content published or contributed on this website are the views of the author or publisher and do not necessarily represent the views of Ancienne Ambiance.

4. Limitations

In no event shall Ancienne Ambiance or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Ancienne Ambiance’s Internet site, even if Ancienne Ambiance or an Ancienne Ambiance authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Ancienne Ambiance’s web site could include technical, typographical, or photographic errors. Ancienne Ambiance does not warrant that any of the materials on its web site are accurate, complete, or current. Ancienne Ambiance may make changes to the materials contained on its web site at any time without notice. Ancienne Ambiance does not, however, make any commitment to update the materials.

6. Links

Ancienne Ambiance has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Ancienne Ambiance of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

Ancienne Ambiance may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Ancienne Ambiance’s web site shall be governed by the laws of the State of UK without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

AncienneAmbiance.com is a site operated by Ancienne Ambiance Limited. Registered address Preston Park House, South Road, Brighton, E Sussex, BN1 6SB, Company Number 05790305, VAT Number GB936223920.

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