SHIPPING RESTRICTION: We regret that it is not possible to deliver perfumes, diffusers or room sprays outside of the UK.
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We offer priority shipping services as standard.
UK: 1 – 5 days (often 1 – 3 days)
Europe: 5 – 7 days
USA and Canada: 7 – 10 days
Rest of the World: 10 – 14 days
Express Shipping: Orders requiring UK Next Day or Worldwide Express services must be placed by 9am UK time to be dispatched on the same day.
Deliveries may take a little longer than usual, as services are still impacted by Covid and Brexit transition, but we continue to offer priority services as standard. We also monitor transit of all parcels and keep you informed of any delays. Thank you for your patience and understanding.
Royal Mail Postal Strikes: Disruption is to be expected due to the Royal Mail postal strikes. Where possible, we will endeavour to use alternative carriers.
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| Cookie | Duration | Description |
|---|---|---|
| __stripe_mid | 1 year | Stripe sets this cookie cookie to process payments. |
| __stripe_sid | 30 minutes | Stripe sets this cookie cookie to process payments. |
| _ga | 2 years | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| _ga_CT6PMKMKZE | 2 years | This cookie is installed by Google Analytics. |
| _gat_UA-605954-7 | 1 minute | A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to. |
| _gcl_au | 3 months | Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. |
| _gid | 1 day | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
| cookielawinfo-checkbox-advertisement | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . |
| cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
| cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
| cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
| NID | 6 months | NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads. |
| OptanonConsent | 1 year | OneTrust sets this cookie to store details about the site's cookie category and check whether visitors have given or withdrawn consent from the use of each category. |
| viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
| Cookie | Duration | Description |
|---|---|---|
| __lc_cid | 2 years | This is an essential cookie for the website live chat box to function properly. |
| __lc_cst | 2 years | This cookie is used for the website live chat box to function properly. |
| __oauth_redirect_detector | past | This cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality. |
| Cookie | Duration | Description |
|---|---|---|
| _calendly_session | 21 days | Calendly, a Meeting Schedulers, sets this cookie to allow the meeting scheduler to function within the website and to add events into the visitor’s calendar. |
| Cookie | Duration | Description |
|---|---|---|
| CONSENT | 2 years | YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. |
| Cookie | Duration | Description |
|---|---|---|
| _fbp | 3 months | This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. |
| fr | 3 months | Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. |
| test_cookie | 15 minutes | The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. |
| Cookie | Duration | Description |
|---|---|---|
| jckwds-guest-user-id | session | No description available. |
| m | 2 years | No description available. |
| ms-cqn-2111241366 | 1 year | No description |
| woocommerce_recently_viewed | session | Description unavailable. |
| wp_woocommerce_session_e3795ff1aceb6674e52000a634bf338e | 2 days | No description |
